Information We Collect
To provide a seamless and secure experience, we collect certain types of information from you when you engage with our services.
- Personal Information – Such as your name, email address, phone number, and mailing address for communication and service delivery.
- Payment Information – Securely collected details like credit card or bank account information to process transactions.
- Manuscript and Project Files – Drafts, notes, and documents shared with us for editing, formatting, or publishing.
- Website Usage Data – Information collected through cookies or analytics to enhance website performance and user experience.
- SMS Information – Mobile number, name (if provided), preferences, and interactions to support text-based communication.
How We Collect Information
- Direct Collection – When you submit forms, place orders, share manuscripts, or make payments.
- Indirect Collection – Through cookies and analytics tools that help us improve site functionality and service delivery.
How We Use Your Information
We use your information to provide a tailored, efficient, and secure publishing experience.
- Publishing Services – To manage editing, formatting, publishing, and processing payments.
- Communication – To send updates, alerts, offers, and essential service notifications.
- Personalization – To recommend services aligned with your publishing goals.
- Legal Compliance – To fulfill tax, copyright, or other regulatory obligations.
How We Protect Your Information
We follow industry-standard security measures to protect your personal and financial data.
- Data Encryption – Sensitive data is encrypted during transmission and storage.
- Restricted Access – Only authorized team members can access your information.
- Secure Infrastructure – Information is stored on servers with advanced security protocols.
- Data Retention & Disposal – We retain your information only as long as needed and securely delete it when no longer necessary.
When We Share Your Information
We only share your data when essential and always with trusted, compliant partners.
- Service Providers – Such as editors, designers, or payment processors directly involved in your project.
- Legal Requirements – If required by law, we may share information with regulatory authorities.
- Business Transfers – In the event of a merger or acquisition, your data may be transferred as part of the transaction.
- Third-Party Compliance – Any third-party service we use must meet strict privacy and security standards.
- SMS Communication – Your mobile number or SMS consent is never shared with third parties for marketing.
Your Privacy Rights
You have full control over your personal information at The Author Central.
- Access – Request the data we hold about you.
- Correction – Update or correct any inaccurate details.
- Deletion – Ask us to permanently delete your data once it's no longer needed.
- Opt-Out – Unsubscribe from promotional emails or SMS communications anytime.
- SMS Opt-Out – Reply “STOP” to unsubscribe or “HELP” for assistance. You won’t receive further messages unless you opt in again.
Policy Updates
We may update this Privacy Policy occasionally to reflect service changes or legal updates. All changes will include an effective date and be communicated via email or posted on our website. Continued use of our services implies acceptance of the revised policy.